Maintenance Team
Reduce troubleshooting time and help technicians find the right procedure faster.
OSAMZA
AI-Powered Troubleshooting for Industrial Plants
Give your maintenance and operations teams instant, reliable answers from manuals, P&IDs, SOPs, maintenance records and plant knowledge. Every answer is linked back to its source.
Ask. Verify. Fix.
Built by industry veterans · 26+ years
Every answer cited to the exact source page
Multilingual voice on the plant floor
OSAMZA
Pump Station O&M Manual · page 34
Ask by speaking or typing, in your own language
Built for:
Reliability Engineers & Managers
Use historical faults, maintenance records and engineering documentation to support troubleshooting.
Operations Team
Give operators consistent access to plant knowledge across every shift.
What it is
When a machine stops, the answer is usually already somewhere.
A technician may need to search through:
- 400-page OEM manuals
- P&IDs
- electrical drawings
- SOPs
- previous maintenance reports
- shift logs
- troubleshooting guides
OSAMZA brings that information together and lets the technician ask for the answer instead of searching for it.
Fragmented information
Critical knowledge is scattered across multiple systems, making it hard to find when it’s needed most.
Limited decision support
Current tools store data but don’t offer real-time, context-aware guidance to operators.
Loss of expert knowledge
Expertise lives in people’s heads or unstructured records, making it hard to capture and transfer.
Costly downtime
Slow access to answers delays troubleshooting, driving up MTTR and downtime costs.
One interface. Faster troubleshooting decisions.
OSAMZA AI turns every manual, SOP, and industrial drawing into a spoken answer in any language, typing-free, in seconds.
Faster than searching
Designed to reduce the time engineers spend searching for information during troubleshooting.
24/7 operations, every shift covered
Built for round-the-clock crews: consistent answers, day or night, every shift.
Multilingual voice UI
Type or speak, in your natural language, and get a cited answer straight from your plant’s manuals, logs, and P&IDs. No translating, no searching.
Continuous human feedback loop
Engineers flag, correct, and refine answers over time, adding voice notes straight from the floor.
How it works
How OSAMZA AI works.
OSAMZA AI transforms engineering documentation into a searchable AI-powered knowledge base, reducing hours of manual searching to seconds through natural voice and text queries.
1. Connect your knowledge
Upload manuals, SOPs, drawings, maintenance records and other plant documentation.
2. Verify the critical information
Complex engineering drawings and procedures can be reviewed by engineering specialists.
3. Ask OSAMZA
Technicians ask questions by voice or text.
4. Get a cited answer
OSAMZA provides an answer with the exact source document and page.
Data types
Your existing plant knowledge. One AI assistant.
Upload the documentation you already have. Nothing needs restructuring.
Manuals & OEM documentation
PDFs, Word documents, supplier guides
SOPs & work instructions
Procedures, checklists, step-by-step guides
Maintenance logs
CMMS exports, fault records, repair histories
Shift handover notes
Daily logs, incident reports, running notes
Engineering notes
Lessons learned, project notes, improvement records
Photos & images
Equipment faults, installations, before/after states
Videos
Maintenance walkthroughs, training recordings
Drawings & schematics
P&IDs, electrical drawings, equipment layouts
Why OSAMZA
Why industrial teams use OSAMZA
Grounded in your documents
Answers come from your own plant knowledge, not generic internet information.
Traceable answers
Every answer points to its source document and page.
Built for engineers
Designed around industrial documentation, drawings, SOPs and maintenance records.
Voice-enabled
Technicians can ask questions without stopping what they’re doing.
Knowledge that stays with the company
Capture experienced engineers’ knowledge before it walks out the door.
Features
Built to be trusted, and easy to use.
Every feature is built around one job: get the right answer into a technician’s ear, hands-free, in any language, and every answer can be checked against the document it came from.
Cited answers from your own documents
Ask in plain words. Every answer names the document, the page and the exact line it came from. When your documents don’t cover the question, it says so plainly.
Voice assistant, in your own language
Speak the question into a headset or type it. The answer comes back written and spoken, in a male or female voice, in the same language you asked in.
Verified answers, logged
Mark an answer as the confirmed fix. It is recorded with who verified it and when, and the next person with the same fault is given it first.
Document version control
Every version is kept, with who uploaded it and when. Open or download any earlier version, or restore it as the live one.
Sources that open where the answer came from
Click a source and the document opens at that page. If it has been replaced since, it opens the exact version the answer read; if it was deleted, its name, page and quote stay on record.
Roles you build yourself
Decide who can upload, who manages people, and who may only ask. Every role change is recorded: who changed what, when, and which permissions moved.
One shared library, private conversations
The whole company works from the same documents, while each person’s own chats stay their own.
A summary of every document
Written automatically the moment a document is added, so a four-hundred-page manual can be understood before anyone searches it.
Built on
Enterprise Data Isolation
Deploy OSAMZA in a private cloud environment with strict data isolation and configurable regional data residency.
Engineering-grade precision
Expert-assisted CAD & SOP ingestion. Domain engineers convert CAD drawings into structured diagnostic schemas, enforcing regional standards and seeding the knowledge base with verified logic.
Zero-paper, zero-waste
Retires printed manuals and binders in favor of a living digital knowledge asset, cutting paper waste while keeping documentation always current and always accessible.
Use cases
Where OSAMZA is used every day.
Designed to support day-to-day operations without disrupting how teams already work.
Troubleshooting equipment faults
Quickly diagnose issues using historical fixes, service manuals, and maintenance logs
Maintenance and reliability support
Access procedures, torque specs, and inspection checklists when you need them
Shift handover and incident review
Review what happened on previous shifts and find relevant context for ongoing issues
SOP and work instruction access
Find the right procedure for any task without digging through folders
Preserving tribal knowledge
Capture and retain operational experience as experienced staff retire or move on
Training and onboarding support
Help new engineers get up to speed faster with guided access to relevant procedures
Who it’s for
Three people open it for three different reasons.
The technician, daily
Something has stopped and the answer is somewhere in four hundred pages. Ask the way you’d ask a colleague, and get the paragraph that matters, with the page to check it against.
The admin, for docs & users
Keeps the library current as revisions arrive, and controls who on the team can upload, manage, or only ask, without needing to be technical to do it.
Plant leadership, for downtime & safety
Every answer is traceable to a document, so a decision made on the floor can be reviewed afterward, and less time spent searching means less time the line stands still.
Pricing
Start with one seat, or have it fitted to your plant.
Both start the same way. Tell us about your documents, and somebody from our team comes back to you directly.
For one engineer, or a small team getting started
Single user
$22 per user, per month
Billed monthly.
- Upload your own manuals, SOPs and logs. PDF, Word and Excel
- Ask in plain words, by typing or by speaking
- Every answer names its document and page, and opens at the exact line
- Answers spoken back in your own language
- Every version of a document is kept, and can be restored
- Mark an answer as verified so the next person gets it first
For a plant that needs it fitted to their own setup
Customised solution
Contact us for pricing
Scoped to your site.
- Everything in the single user plan
- FAT and SAT carried out on your own documentation
- Customised to your plant, your standards and your way of working
- Deploy OSAMZA in a private cloud environment with strict data isolation and configurable regional data residency
Contact
See OSAMZA on your plant documentation
Give us a sample of your manuals, SOPs or maintenance documentation and see how OSAMZA answers real troubleshooting questions from your own information.
Or write to us at contact@osamza.ai.
Request received.
Thank you. Our team will contact you shortly to schedule your demo. If you need us sooner, write to contact@osamza.ai.